Personal Information Protection

sb789's Privacy Policy

Your personal information is completely safe with us. Find out everything about how sb789 collects, uses, and keeps your information secure — all the details are in this policy.

Last Updated: January 2026

About This Policy

This privacy policy ("Policy") is issued on behalf of the sb789 platform ("we", "us", "platform"). When you use sb789's website or services, you agree to the terms described in this policy. Please read this policy carefully, and if you have any questions, contact us at [email protected].

1 What Information We Collect


Identity Information

We collect the information you provide when registering an account. This includes your full name, date of birth, mobile number, and email address. This information is used to verify your identity and keep your account secure.

Financial Transaction Information

When you make a deposit or withdrawal via bKash, Nagad, Rocket, or Upay, transaction details (amount, time, method) are securely recorded. No complete payment PINs or passwords are stored.

Device and Technical Information

Your device type, operating system, browser version, IP address, and login time are recorded. This information is used for platform security monitoring and resolving technical issues.

Gaming Activity Information

Your gaming history, bet amounts, win/loss records, and time spent on the platform are stored in our system. This information helps ensure responsible gaming and improve the user experience.

2 Purpose of Information Use


Service Operations

  • Creating and managing your account
  • Processing and verifying transactions
  • Providing customer support
  • Delivering bonuses and promotions
  • Technical development of the platform

Security and Compliance

  • Preventing fraud and unauthorized access
  • Completing the identity verification (KYC) process
  • Enforcing responsible gaming policies
  • Ensuring age verification (21+)
  • Meeting relevant legal obligations

Analysis and Development

  • Improving platform performance
  • Personalizing the user experience
  • Planning new games and features
  • Monitoring service quality
  • Identifying technical issues

Communications

  • Important account-related notifications
  • Informing users about promotional offers
  • Sending security alerts
  • Customer service communications
  • Platform update notifications

3 Information Sharing and Third Parties


sb789 never sells your personal information under any circumstances. However, for the purpose of operating the service, information may be shared with trusted third parties in specific situations, as described below.

Type of Third Party Type of Information Shared Purpose
Payment providers (bKash, Nagad, Rocket, Upay) Transaction details, mobile number Payment processing
Game software providers Session ID, game results Game operation and fair play
Identity verification services Name, date of birth, ID document details KYC and age verification
Technical service providers Device and log data Security and infrastructure
Legal authorities Relevant personal information Compliance with legal directives

Important Restrictions

All third parties are bound by mandatory contracts to comply with our privacy standards. They may only use the information for specified purposes and may not under any circumstances use it for their own benefit or sell it to any other party.

4 Data Security Measures


SSL Encryption

The entire sb789 platform is encrypted using SSL (Secure Sockets Layer) technology. Every exchange of information between your browser and our servers is carried out securely.

Secure Servers

All user data is stored in secure data centers with industry-standard security protocols. Access to servers is strictly prohibited except for authorized personnel.

Access Control

Through a strict role-based access control system, only the necessary personnel can access specific data. All access is monitored and logged.

Response to Data Breaches

In the event of any unexpected data breach, sb789 will act promptly. We will notify affected users as quickly as possible and take emergency measures to limit damage. Full details will be provided once the investigation is complete.

5 Cookies and Tracking Technologies


What Cookies Are and Why They Are Used

Cookies are small text files stored in your browser. sb789 uses cookies for the following purposes:

  • Essential cookies: To maintain login sessions and operate the platform's core functions
  • Functional cookies: To remember your preferences and settings
  • Analytics cookies: To monitor and improve platform usage
  • Security cookies: To detect fraudulent activity

Managing Cookies

You can accept or reject cookies by going to your browser settings. Please note, however, that disabling certain essential cookies may prevent the platform's core functions from working properly.

6 Your Rights


As a registered user of sb789, you retain the following rights. To exercise these rights, contact [email protected].

Right to Access Information

You have the right to know what information we hold about you and to receive a copy of that information.

Right to Correction

If any of your information is incorrect, you may request that it be corrected. We will make the correction promptly after verification.

Right to Deletion

In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations.

Right to Restrict Processing

In certain circumstances, you may request that processing of your information be temporarily paused.

Right to Portability

You may request your information in a structured, machine-readable format.

Right to Object

You may object to the use of your information for marketing purposes, and we will comply.

7 Data Retention Period


Active Account Data

All data is retained for as long as your account remains active. Even after an account is closed, certain information may be kept for a specified period to meet legal and regulatory requirements. Financial transaction records are retained for the period required under the relevant regulations.

Data Deletion

After the defined retention period expires, sb789 automatically or upon your request securely deletes personal information.

8 Protection of Minors


Policy Regarding Those Under 21

sb789 is operated exclusively for individuals aged 21 and above. We do not knowingly collect information from any minor. Age verification is mandatory during the registration process.

If we are informed that information has been collected about a minor, we will immediately delete that information and close the account. If you have any information about this, please let us know at [email protected].

9 Changes to the Policy


Notice of Changes

sb789 reserves the right to amend this privacy policy when necessary. If any significant changes are made, we will notify you via your registered email address or through a public notice on the platform. The date of the change will be reflected in the "Last Updated" section at the top of the page.

Your Consent

Continued use of the platform after any changes will be considered as your acceptance of the new policy. If you do not agree with any change, you may request that your account be closed.

10 Applicable Law and Jurisdiction


Legal Framework

This privacy policy is drafted in accordance with relevant international digital privacy standards. We maintain both technical and organizational measures to protect your information. We are committed to ensuring the safe and responsible operation of the platform.

If you have any disagreement or complaint about any aspect of this policy, you should first attempt to resolve it by contacting us directly. We are always ready to provide a fair and prompt resolution.

Privacy-related Questions?

For any questions or concerns about the protection of your information, contact our 24/7 support team.

24/7 Live Chat [email protected] Support in Bengali and English