Answers to all your questions at sb789

In most cases, deposits take a few minutes to process. Wait 5-10 minutes after completing the payment, then refresh the page. If the balance still hasn't appeared, contact our 24/7 live chat with your mobile wallet transaction ID or a screenshot. Our team will verify and resolve the issue promptly.

sb789 currently supports four mobile wallets for deposits: bKash, Nagad, Rocket, and Upay. The minimum deposit amount for each method is just ৳200. Payments can easily be made from your mobile with any of these methods — no separate bank account is required.

sb789 does not charge any deposit fees. However, each mobile wallet operator — bKash, Nagad, Rocket, or Upay — may apply their own service charges, which are entirely subject to that operator's policies. So check your wallet app for any applicable charges before making a payment.

To deposit with Nagad, go to sb789's deposit page and select the Nagad option. Follow the instructions shown there, send the payment to the designated number from your Nagad app, and include the correct reference number. The minimum deposit amount is ৳200. Your balance will be credited shortly after the payment is confirmed.

Yes, Rocket is Dutch-Bangla Bank's mobile wallet service. Rocket is fully supported at sb789 — you can easily deposit any amount starting from a minimum of ৳200 using Rocket. The process is just as straightforward as bKash or Nagad.

To log in from a new device, go to sb789's login page and enter your registered mobile number and password. For security, an OTP or verification code may be sent to you. Always make sure you are using the official sb789 site and never share your password with anyone.

To change personal details, contact our support team via live chat. For security reasons, identity verification may be required for certain changes. The support team will guide you through the correct process step by step.

If you've forgotten your password, use the "Forgot Password?" option on the login page. Enter your registered number and password recovery instructions will be sent to you. If you still have trouble, email [email protected] or get direct help through live chat.

No, under sb789's rules each player is permitted only one account. Opening multiple accounts is prohibited, and if detected, the accounts involved may be suspended. This policy is strictly enforced to ensure fair play and a secure environment.

An account may be temporarily suspended for several reasons — such as using multiple accounts, violating bonus terms, unusual activity, or the need for a security verification. If your account is suddenly closed, contact us without delay via live chat or at [email protected].

Yes, sb789 offers betting on BPL, T20 World Cup, IPL, and various other international cricket tournaments. Markets are available for match results, the toss, top run-scorer, top wicket-taker, and more. Betting markets are also available for Bangladesh Tigers matches, which is a particular draw for local players.

Yes, sb789 offers in-play or live betting. You can place bets even after a match has started, and the odds change as the game progresses. This is especially exciting for cricket betting — markets such as over-by-over outcomes or predicting runs off the next ball may be available.

Decimal odds are straightforward to understand. Say a team's odds are 2.50 — if you bet ৳100 and win, your total return is ৳250 (including your original ৳100 stake), meaning a profit of ৳150. The higher the odds, the lower the probability of winning but the greater the potential reward. This is a hypothetical example — actual odds vary depending on the match.

An accumulator, or "acca," combines multiple bets into a single slip. You only win the full payout if every selection is correct — if even one is wrong, the entire stake is lost. For example, if you pick three teams across three different matches, the odds of each are multiplied together, making the total potential payout much larger. The risk is higher, but so is the possible return.

sb789 offers betting on football (FIFA, various leagues) and kabaddi alongside cricket, as well as a few other popular sports. Separate markets are available for football and kabaddi, keeping in mind their popularity in Bangladesh. The list of available sports continues to grow over time.

Before withdrawing the welcome bonus (100% first deposit bonus, up to ৳15,000), the wagering requirement must be met. The wagering is calculated on the bonus amount only — for example, if you receive a ৳1,000 bonus, you must place ৳15,000 in bets before the bonus winnings can be withdrawn. Once the wagering requirement is fulfilled, you can submit a withdrawal request.

Yes, under sb789's security policy, withdrawals are sent only to the mobile wallet that is registered in the player's own name and was used for the deposit. Withdrawals to third-party wallets are not processed. This is an important step to ensure financial security.

Typically, once a withdrawal request is approved, the money reaches your mobile wallet within 1 hour. However, for first-time withdrawals, identity verification may take a little longer. If it remains pending for an extended time, contact live chat with your transaction ID.

The minimum withdrawal amount at sb789 is ৳1,000. As long as at least this amount is available in your account — and, in the case of bonuses, the wagering requirement has been met — you can submit a withdrawal request to bKash, Nagad, Rocket, or Upay at any time.

sb789 does not charge any withdrawal fees. However, your mobile wallet operator (bKash, Nagad, Rocket, or Upay) may apply their own service charge on incoming transactions. This charge is entirely subject to the relevant wallet service's policies and is not within sb789's control.